Hi there, I’m an accomplished experience design leader with more than 20 years of work experience driving innovation and transformation in health care, medical technology, and consulting. I take pride in my ability to achieve business objectives with cutting-edge digital solutions, having built a reputation for delivering groundbreaking initiatives that redefine customer experiences and introduce revenue generating, operational efficiencies to organizations.
At TransMedics, as part of the executive team I helped the company reimagine how regulated software can optimize organ transplant logistics through the creation of OCS Connect™ and OCS Cloud, two enterprise-grade platforms that set new standards for real-time coordination and remote donor organ monitoring.
In my leadership role at CVS Health, I spearheaded the evolution of Attain by Aetna™, a pioneering health and wellness app that focused on promoting proactive behavior change to build healthier daily habits. Tasked with transitioning the app from Apple’s oversight to CVS Health’s internal management, I built a high-performing design team that drove key feature enhancements, leading to a 4.7-star iOS rating and the launch of its first Android version within six months. These efforts resulted in significant user engagement metrics, including a 64% six-month retention rate and nearly 2:1 ROI from behavioral improvements among users.
Prior to the roles above, I held leadership positions at Aetna and Arnold Worldwide, where my contributions consistently blended technology, creativity, and business strategy to produce compelling digital experiences.
Thanks for visiting and don’t hesitate to connect with me on LinkedIn.